Website Privacy Policy

Effective: February 1, 2024

Your privacy is important to us. Companion Life Insurance Company, together with its subsidiaries and affiliates (collectively referred to as “Company,” “us,” or “we”), protect your privacy on this website (the “Site”). This Website Privacy Policy is part of the Company’s Terms of Use, which you may access here . This notice describes the information we collect on this Site, how we use and disclose the information, and how we safeguard any information we collect when you visit this Site. Some pages on this Site may supplement this notice by describing privacy practices that apply to information on (or provided through) those pages.

The Information We Collect, Use, and Disclose

Information About Your Use of the Site: When you visit this Site, it automatically captures your domain name, the IP address of the Web page from which you enter the Site, the pages you visit on the Site, and the amount of time you spend on the Site. In addition, we collect information about the use of various features of the Site, such as the extent to which certain features are used and the links or information that users access. We use this information to better understand how the Site is used, to improve and expand the Site, and to enhance your and other users’ experience with the Site. This information alone does not identify you to us.

We also may use cookies, pixel tags, and similar technologies in order to assist your use of the Site and to monitor and manage the Site so that we can improve, revise, and add relevant material to the Site. Cookies are small files that are placed on your browser or device by a website. We use cookies and similar technologies for a variety of reasons, such as allowing us to show you content and material that is most relevant to you, improving our products and services, and helping to keep our products and services secure. While specific names of the cookies and similar technologies that we use may change from time to time as we improve and update our products and services, they generally fall into the following categories of use: authentication, security, insights and measurements, and site features and performance. You may use your browser controls to refuse to allow cookies to be placed on your computer. Refusing cookies disables our ability to include information about your visit in regular monitoring of Site traffic and may impact the way the Site functions on your computer. Pixel tags (also called clear GIFs, web beacons, or pixels) are small blocks of code on a website that do things like read and place cookies and transmit information to us.

We may hire third-party contractors to monitor, evaluate, and help improve users’ experience on our website. These contractors may have access to the information described above, subject to contractual obligations to comply with privacy and security requirements.

Protected Health Information. The Site includes pages that give you the opportunity to provide us with personal information about yourself. You are not required to provide personal information to use the Site, but personal information is necessary for certain functions of the Site. If you are an individual member, participant, or beneficiary under some of our products, personal information that you provide to us on this Site may become subject to the HIPAA Privacy Rule, in which case, it is “Protected Health Information.” When Company collects Protected Health Information on this Site, Company’s HIPAA Privacy Practices Notice, which you may access here, describes how the Protected Health Information may be used and disclosed and the rights you have with respect to the information.

You may access your Protected Health Information through our Member Portal. Once you download Protected Health Information from the Site, it is your responsibility to safeguard the information. We are not responsible for any third party’s access to your Protected Health Information once you download it.

Privacy and Security

Company is committed to taking appropriate measures to protect your privacy against unauthorized disclosures. Company and its third-party web vendor use a variety of safeguards and techniques designed to protect the confidentiality, integrity, and (when appropriate) availability of your information. You should be aware, however, that website security technology changes rapidly and that any security system can be “hacked.” Accordingly, we cannot guarantee that these safeguards will ensure the safety of your information in all situations or that your information will not be intercepted while being transmitted to or by us over the Internet. In any event, Company is not responsible for (and not liable for) third parties’ illegal or criminal activity.

Children

The Site is not directed at children under the age of 13. Company complies with the Children’s Online Privacy Protection Act (“COPPA”) and does not knowingly permit registration or submission of personally identifiable information by anyone younger than 13 years of age without the consent of a parent or guardian. To best protect your child’s privacy, please carefully supervise your child’s access to the Internet and this Site. For more information on how to protect your child’s privacy, you can visit the Federal Trade Commission’s Kids privacy page, accessible at the Federal Trade Commission’s website: www.ftc.gov.

Changes to this Privacy Policy

Your use of this Site constitutes your acceptance of the terms of this Privacy Policy, as may be amended or revised by us from time to time. The date of the latest revision will be noted at the beginning of this Privacy Policy. Please consult this Site and the Privacy Policy regularly for any changes.

Notice for Users Outside of the United States

You should be aware that the United States and other countries have not harmonized their privacy regulations. Because the Site is intended specifically for users in the United States, we have written this Privacy Policy to satisfy requirements of the laws of the United States. By using the Site and the services available on this Site, you agree to the level of privacy protection set out in this Privacy Policy.

Contact Us

To contact us regarding this policy and our related privacy practices, please contact us at:

Companion Life Insurance Company

Email: complianceproduct.team@companionlife.com

Telephone: (803) 264-7258 (telephone)

Paper:

Attn: Privacy Officer

I 20 East @ Alpine Road (AX-E01)

Columbia, SC 29219

(803) 264-7257 (fax)

If you believe we or any company associated with us has misused any of your information, please contact us immediately and report such misuse.